Installing Scriptel mSign Desktop Application: Difference between revisions

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==Before You Begin==
'''mSign Desktop must be installed on a Windows PC no matter what kind of capture device (mobile application or Web browser) is used.'''


You will need:
==Installing the Software==
*An account on the '''[http://scriptel.com/portal/ Scriptel customer portal]'''.
<embedvideo service=youtube>https://www.youtube.com/watch?v=65m-agYdQKg</embedvideo>
*ScripTouch Sign and Save installed (see our guide on '''[[ScripTouch Sign and Save installation]]''' if you require assistance).
===You will need:===
*'''[[ScripTouch Sign and Save|ScripTouch Sign and Save]]''' installed. See our guide on '''[[ScripTouch Sign and Save installation|installing Sign and Save]]''' if you require assistance.


==Installing the Software==
===Instructions===
#Open a browser and navigate to '''[http://scriptel.com/support/downloads Scriptel Downloads page]'''  
#Open a browser and navigate to '''[https://scriptel.com/support/release-notes/scriptel-msign-desktop-release-notes/ https://scriptel.com/support/release-notes/scriptel-msign-desktop-release-notes/.]'''  
#Click the '''"Download Now"''' button for '''Scriptel mSign Desktop'''. After the installer finishes downloading, run the installer.
#Scroll down the page and click the '''"Download Now"''' button for '''Scriptel mSign Desktop.''' After the installer finishes downloading, run the installer.
#:[[File:MSign desktop install step 2.PNG|300x300px]]
#:<div style="padding:1rem;">[[File:Install_Step_2_-_Download_Link.png|300x300px]]</div>
#When presented with the End User License Agreement, check the box for ''“I agree to the license terms and conditions”'' and click the '''“Install”''' button.
#When presented with the End User License Agreement, check the box for ''“I agree to the license terms and conditions”'' and click the '''“Install”''' button.
#:[[File:MSign desktop install step 3.PNG|300x300px]]
#:<div style="padding:1rem;">[[File:Install mSign Step 3 - EULA.png|300x300px]]</div>
#The application will ask for your Scriptel customer portal account information.
#Then click '''“Launch.”'''
#After providing your account credentials, a 90-day trial license will be created. Confirm this by clicking '''“OK.”'''
#In the notification area of the taskbar (near the clock on the right-hand side), a round button with an '''“m”''' will be displayed.  
#In the notification area of the taskbar (near the clock on the right-hand side), a round, gray button will be displayed.
#* A ''gray'' color indicates mSign Desktop could not connect to an mSign pairing server.  
#:*''Gray'' indicates mSign Desktop could not connect to an mSign mobile device and mSign server.
#* A ''green'' color means mSign Desktop is communicating with an mSign pairing server.
#:*A ''green'' button means mSign Desktop is paired with the server and an mSign mobile device.
#:<div style="padding:1rem;">[[File:Install mSign - Step 5 - Status.png|300x300px]]</div>
#If you have a device running mSign Mobile available, right-click on the button and select '''“Pair with Mobile Device,”''' in the context menu. You will be shown a 9-digit pairing key and a QR code.
#If you have a device running mSign Mobile available, right-click on the mSign Desktop button and select '''"Pair with Mobile Device"''' in the context menu.
#:[[File:MSign desktop install step 7.PNG|300x300px]]
#:<div style="padding:1rem;">[[File:MSign Install Step 6 - Pair Link.png|300x300px]]</div>
#Either scan the QR code or enter the key by hand to pair your mSign Mobile device to your server through the mSign Desktop application. The button in the notification area should turn green.
#Scan the QR code to pair your device to the mSign Desktop. (If you are unable to scan the code, right-click on the mSign icon and select '''"Settings."''' Uncheck the box marked '''"Persistent Pairing Code"''' and repeat the previous step to get a 9 digit pairing key. Enter the key manually on the device to pair it.)
#:<div style="padding:1rem;">[[File:Install mSign Step 7 - Pairing Code.png|300x300px]]</div>


===Note:===
Before mSign Desktop will send signature information to an application, it must be licensed. See '''[[Licensing mSign Desktop|License mSign Desktop.]]'''
Scriptel mSign does not work in a XenApp environment. It will work in other virtual desktop environments, such as XenDesktop and RDP, but only when it is installed on the the virtual desktop not the endpoint.

Latest revision as of 09:08, 25 September 2023

mSign Desktop must be installed on a Windows PC no matter what kind of capture device (mobile application or Web browser) is used.

Installing the Software

You will need:

Instructions

  1. Open a browser and navigate to https://scriptel.com/support/release-notes/scriptel-msign-desktop-release-notes/.
  2. Scroll down the page and click the "Download Now" button for Scriptel mSign Desktop. After the installer finishes downloading, run the installer.
  3. When presented with the End User License Agreement, check the box for “I agree to the license terms and conditions” and click the “Install” button.
  4. Then click “Launch.”
  5. In the notification area of the taskbar (near the clock on the right-hand side), a round button with an “m” will be displayed.
    • A gray color indicates mSign Desktop could not connect to an mSign pairing server.
    • A green color means mSign Desktop is communicating with an mSign pairing server.
  6. If you have a device running mSign Mobile available, right-click on the mSign Desktop button and select "Pair with Mobile Device" in the context menu.
  7. Scan the QR code to pair your device to the mSign Desktop. (If you are unable to scan the code, right-click on the mSign icon and select "Settings." Uncheck the box marked "Persistent Pairing Code" and repeat the previous step to get a 9 digit pairing key. Enter the key manually on the device to pair it.)

Before mSign Desktop will send signature information to an application, it must be licensed. See License mSign Desktop.

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