Using Citrix XenApp USB Forwarding

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Requirements

  • Citrix XenApp 7.6+ / XenDesktop 5.6+
  • Citrix Receiver 4.2+
  • VDA Running Windows Server 2012 R2 or Higher

Configuring Citrix XenApp/XenDesktop Policy

https://support.citrix.com/article/CTX137939

  • Start Citrix Studio
  • Go to "Policies" on the left-hand side.
  • Either edit an existing policy, or create a new policy.
  • Edit "Client USB device redirection", set it to "Allowed".
  • Edit "Client USB device redirection rules", click "New" and type: "Allow: VID=18FB" (space and capitalization is important, no quotes).
    • If you wish to also include the PID in your redirection rule, please view our list of USB IDs.
  • Click "Finish" and close Citrix Studio.

Configuring Automatic Device Forwarding

https://support.citrix.com/article/CTX123015

Using Group Policy

Citrix Group Policy Extensions Download

  • Open the group policy editor for the policy controlling your Citrix Receiver client's.
  • Go to Administrative Templates -> Citrix Components -> Citrix Receiver -> Remoting client devices -> Generic USB Remoting (if this is missing you need the Citrix Group Policy Extensions, see here).
  • Open "New USB Devices", select "Enabled", click "OK".
  • Open "Existing USB Devices", select "Enabled", click "OK".
  • If you need to restrict which devices get automatically forwarded, open "USB Device Rules", add the required rules and hit "OK".
  • Run "gpupdate /force" as an administrator on the client computer you're testing on to make sure you have the newest version of the policy.

Using the Registry

  • Create a new key located at: HKLM\SOFTWARE\Citrix\ICA Client\GenericUSB\Devices\VID18FB PID0200 (replace PID0200 with the product id for the product you're looking to forward).
  • Create a new DWORD value named "AutoRedirect" and set it to "1".
  • Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Citrix\ICA Client\USB
  • To automatically redirect devices when the session starts create a new String Value named "ExistingDevices" and set it to "always"
  • To automatically redirect devices when they are plugged in create a new String Value named "NewDevices" and set it to "always"

Troubleshooting

Receiver Drivers

  • Citrix Receiver installs two drivers to support USB forwarding functionality
  • In a command prompt run: driverquery
  • A list of installed drivers should display and look like this:

Driverquery.png

  • Verify that both ctxusbm and Ctxusbr are in the list
  • If a driver is missing, attempt a reinstall of Citrix or contact support to attempt to resolve the missing driver issue