Prevent Epic from Locking Signature Pad

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Revision as of 14:07, 13 December 2017 by Michael Powers (talk | contribs) (Created page with "A new feature added in the ScripTouch for Epic plugin version 3.2.47 and higher automatically locks the signature pad after signing is complete. This is done to prevent user c...")
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A new feature added in the ScripTouch for Epic plugin version 3.2.47 and higher automatically locks the signature pad after signing is complete. This is done to prevent user confusion about whether the pad is supposed to be signed yet or not. Since this change may break customer workflows there is a way to disable this new feature.

Navigate to or create the following registry key:

  • Windows 32-bit: HKLM\Software\Scriptel Corporation\Epic
  • Windows 64-bit: HKLM\Software\WOW3264Node\Scriptel Corporation\Epic

Once you're at the key, create a new DWORD value called PreventScreenLock and set the value to:

  • 0x01 - Screen lock is disabled, mirroring the old default behavior.
  • 0x00 - Screen lock is enabled, the new default that locks the pads.

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