Scriptel mSign FAQs - Revision history

Samuel Lovetro at 20:54, 17 January 2018

2018-01-17T20:54:16Z

← Older revision		Revision as of 16:54, 17 January 2018
Line 1:		Line 1:
	{{DISPLAYTITLE:mSign FAQs}}		{{DISPLAYTITLE:mSign FAQs}}
	;'''Q: What is mSign?'''		;'''Q: What is mSign?'''
	:A: mSign is ~~software which emulates~~ a ~~Scriptel~~ signature ~~pad on a~~ mobile ~~device~~.		:A: Scriptel mSign is a signature capture application for Android and iOS mobile devices, and Web browsers. Signatures can be captured and used to sign in any Scriptel-integrated application, such as our plugins for Adobe PDFs, Microsoft Word and Excel, OpenOffice Writer and Calc, our add-ons for Google Docs and Sheets, and software from third parties.

	;'''Q: Which mobile devices are supported?		;'''Q: Which mobile devices are supported?

Samuel Lovetro at 14:37, 17 January 2018

2018-01-17T14:37:46Z

Samuel Lovetro at 14:30, 17 January 2018

2018-01-17T14:30:47Z

← Older revision		Revision as of 10:30, 17 January 2018
Line 8:		Line 8:
	;'''Q: How do I use it to sign documents?		;'''Q: How do I use it to sign documents?
	:A: Scriptel signature pads plug into the USB port of your computer. The mobile device virtually plugs into your USB port through the mSign Desktop application running in the toolbar. Once the mobile device is paired to the desktop application, your mSign signature pad is "plugged in". Any application that runs with a physical pad now runs with your mobile device.		:A: Scriptel signature pads plug into the USB port of your computer. The mobile device virtually plugs into your USB port through the mSign Desktop application running in the toolbar. Once the mobile device is paired to the desktop application, your mSign signature pad is "plugged in". Any application that runs with a physical pad now runs with your mobile device.

			Please see the following guides:

			*'''[[How to Sign an Adobe Acrobat/Reader Document]]'''
			*'''[[How to Sign a Google Docs/Sheets file]]'''
			*'''[[How to Sign a Microsoft Word/Excel Document]]'''

	;'''Q: Is it free?		;'''Q: Is it free?

Max Campbell at 15:59, 20 April 2017

2017-04-20T15:59:17Z

← Older revision		Revision as of 11:59, 20 April 2017
Line 1:		Line 1:
	{{DISPLAYTITLE:mSign FAQs}}		{{DISPLAYTITLE:mSign FAQs}}
	Q: What is mSign?		;'''Q: What is mSign?'''
	~~<br />~~		:A: mSign is software which emulates a Scriptel signature pad on a mobile device.
	A: mSign is software which emulates a Scriptel signature pad on a mobile device.

	Q: Which mobile devices are supported?		;'''Q: Which mobile devices are supported?
	~~<br />~~		:A: Android and iOS devices.
	A: Android and iOS devices.

	Q: How do I use it to sign documents?		;'''Q: How do I use it to sign documents?
	~~<br />~~		:A: Scriptel signature pads plug into the USB port of your computer. The mobile device virtually plugs into your USB port through the mSign Desktop application running in the toolbar. Once the mobile device is paired to the desktop application, your mSign signature pad is "plugged in". Any application that runs with a physical pad now runs with your mobile device.
	A: Scriptel signature pads plug into the USB port of your computer. The mobile device virtually plugs into your USB port through the mSign Desktop application running in the toolbar. Once the mobile device is paired to the desktop application, your mSign signature pad is "plugged in". Any application that runs with a physical pad now runs with your mobile device.

	Q: Is it free?		;'''Q: Is it free?
	~~<br />~~		:A: The mobile application is free, but to use them you must have mSign Desktop installed on your computer. mSign desktop requires a license key. When you run mSign Desktop for the first time a 90-day trial license key is automatically obtained. After your trial is complete, a permanent license key is required. List price is $69 for a 3-year license.
	A: The mobile application is free, but to use them you must have mSign Desktop installed on your computer. mSign desktop requires a license key. When you run mSign Desktop for the first time a 90-day trial license key is automatically obtained. After your trial is complete, a permanent license key is required. List price is $69 for a 3-year license.

	Q: Do I need internet access?		;'''Q: Do I need internet access?
	~~<br />~~		:A: The mobile application is paired to the desktop application through an mSign pairing server. Scriptel hosts a public pairing server, which is free to use, but it does require internet access for both the mobile device and the desktop. If you cannot provide internet access, Scriptel will license the pairing server for you to install on a Linux server on within your network.
	A: The mobile application is paired to the desktop application through an mSign pairing server. Scriptel hosts a public pairing server, which is free to use, but it does require internet access for both the mobile device and the desktop. If you cannot provide internet access, Scriptel will license the pairing server for you to install on a Linux server on within your network.

	Q: Are my signatures secure?		;'''Q: Are my signatures secure?
	~~<br />~~		:A: Yes. Although all signatures go through the mSign pairing server, all signatures are SSL encrypted at the mobile app and decrypted on the desktop. The server cannot decrypt signature data and signatures are never stored except, possibly, by the destination application on the desktop.
	A: Yes. Although all signatures go through the mSign pairing server, all signatures are SSL encrypted at the mobile app and decrypted on the desktop. The server cannot decrypt signature data and signatures are never stored except, possibly, by the destination application on the desktop.

	Q: Will it work with Citrix?		;'''Q: Will it work with Citrix?
	~~<br />~~		:A: Not on XenApp. mSign will work when installed on the virtual desktop of XenDesktop.
	A: Not on XenApp. mSign will work when installed on the virtual desktop of XenDesktop.

	Q: Will it work with VMWare?		;'''Q: Will it work with VMWare?
	~~<br />~~		:A: Yes, when mSign Desktop is installed on the virtual desktop.
	A: Yes, when mSign Desktop is installed on the virtual desktop.

	Q: Will it work with RDP?		;'''Q: Will it work with RDP?
	~~<br />~~		:A: Yes, when mSign Desktop is installed on the virtual desktop.
	A: Yes, when mSign Desktop is installed on the virtual desktop.

	Q: Can I use it on Mac or Linux?		;'''Q: Can I use it on Mac or Linux?
	~~<br />~~		:A: No. mSign Desktop runs only on Windows 7 and up.
	A: No. mSign Desktop runs only on Windows 7 and up.

John Powers: John Powers moved page MSign FAQs to Scriptel mSign FAQs

2017-04-11T19:35:20Z

John Powers moved page MSign FAQs to Scriptel mSign FAQs

← Older revision	Revision as of 15:35, 11 April 2017
(No difference)

John Powers at 19:06, 11 April 2017

2017-04-11T19:06:18Z

← Older revision		Revision as of 15:06, 11 April 2017
Line 24:		Line 24:
	A: Yes. Although all signatures go through the mSign pairing server, all signatures are SSL encrypted at the mobile app and decrypted on the desktop. The server cannot decrypt signature data and signatures are never stored except, possibly, by the destination application on the desktop.		A: Yes. Although all signatures go through the mSign pairing server, all signatures are SSL encrypted at the mobile app and decrypted on the desktop. The server cannot decrypt signature data and signatures are never stored except, possibly, by the destination application on the desktop.

	Q: Will it work with Citrix.		Q: Will it work with Citrix?
	<br />		<br />
	A: Not on XenApp. mSign will work when installed on the virtual desktop of XenDesktop.		A: Not on XenApp. mSign will work when installed on the virtual desktop of XenDesktop.

John Powers at 13:00, 28 March 2017

2017-03-28T13:00:33Z

← Older revision		Revision as of 09:00, 28 March 2017
Line 14:		Line 14:
	Q: Is it free?		Q: Is it free?
	<br />		<br />
	A: The mobile application is free, but to use them you must have mSign Desktop installed on your computer. mSign desktop requires a license key. When you run mSign Desktop for the first time a 90-day trial license key is automatically obtained. After your trial is complete, a permanent license key is required. List price is $69 for a 2-year license.		A: The mobile application is free, but to use them you must have mSign Desktop installed on your computer. mSign desktop requires a license key. When you run mSign Desktop for the first time a 90-day trial license key is automatically obtained. After your trial is complete, a permanent license key is required. List price is $69 for a 3-year license.

	Q: Do I need internet access?		Q: Do I need internet access?

John Powers at 12:43, 28 March 2017

2017-03-28T12:43:54Z

← Older revision		Revision as of 08:43, 28 March 2017
Line 37:		Line 37:

	Q: Can I use it on Mac or Linux?		Q: Can I use it on Mac or Linux?
			<br />
	A: No. mSign Desktop runs only on Windows 7 and up.		A: No. mSign Desktop runs only on Windows 7 and up.

John Powers at 12:43, 28 March 2017

2017-03-28T12:43:33Z

← Older revision		Revision as of 08:43, 28 March 2017
Line 35:		Line 35:
	<br />		<br />
	A: Yes, when mSign Desktop is installed on the virtual desktop.		A: Yes, when mSign Desktop is installed on the virtual desktop.

			Q: Can I use it on Mac or Linux?
			A: No. mSign Desktop runs only on Windows 7 and up.

John Powers at 12:37, 28 March 2017

2017-03-28T12:37:06Z

← Older revision		Revision as of 08:37, 28 March 2017
Line 1:		Line 1:
	{{DISPLAYTITLE:mSign FAQs}}		{{DISPLAYTITLE:mSign FAQs}}
	Q: What is mSign?		Q: What is mSign?
			<br />
	A: mSign is software which emulates a Scriptel signature pad on a mobile device.		A: mSign is software which emulates a Scriptel signature pad on a mobile device.

	Q: Which mobile devices are supported?		Q: Which mobile devices are supported?
			<br />
	A: Android and iOS devices.		A: Android and iOS devices.

	Q: How do I use it to sign documents?		Q: How do I use it to sign documents?
			<br />
	A: Scriptel signature pads plug into the USB port of your computer. The mobile device virtually plugs into your USB port through the mSign Desktop application running in the toolbar. Once the mobile device is paired to the desktop application, your mSign signature pad is "plugged in". Any application that runs with a physical pad now runs with your mobile device.		A: Scriptel signature pads plug into the USB port of your computer. The mobile device virtually plugs into your USB port through the mSign Desktop application running in the toolbar. Once the mobile device is paired to the desktop application, your mSign signature pad is "plugged in". Any application that runs with a physical pad now runs with your mobile device.

	Q: Is it free?		Q: Is it free?
	A: The mobile application is free, but to use them you must have mSign Desktop installed on your computer. mSign desktop requires a license key. When you run mSign Desktop for the first time a 90-day trial license key is automatically obtained. After your trial is complete, a permanent license key is required. List price is $69 for a 3-year license.		<br />
			A: The mobile application is free, but to use them you must have mSign Desktop installed on your computer. mSign desktop requires a license key. When you run mSign Desktop for the first time a 90-day trial license key is automatically obtained. After your trial is complete, a permanent license key is required. List price is $69 for a 2-year license.

	Q: Do I need internet access?		Q: Do I need internet access?
			<br />
	A: The mobile application is paired to the desktop application through an mSign pairing server. Scriptel hosts a public pairing server, which is free to use, but it does require internet access for both the mobile device and the desktop. If you cannot provide internet access, Scriptel will license the pairing server for you to install on a Linux server on within your network.		A: The mobile application is paired to the desktop application through an mSign pairing server. Scriptel hosts a public pairing server, which is free to use, but it does require internet access for both the mobile device and the desktop. If you cannot provide internet access, Scriptel will license the pairing server for you to install on a Linux server on within your network.

	Q: Are my signatures secure?		Q: Are my signatures secure?
			<br />
	A: Yes. Although all signatures go through the mSign pairing server, all signatures are SSL encrypted at the mobile app and decrypted on the desktop. The server cannot decrypt signature data and signatures are never stored except, possibly, by the destination application on the desktop.		A: Yes. Although all signatures go through the mSign pairing server, all signatures are SSL encrypted at the mobile app and decrypted on the desktop. The server cannot decrypt signature data and signatures are never stored except, possibly, by the destination application on the desktop.

	Q: Will it work with Citrix.		Q: Will it work with Citrix.
	A:		<br />
			A: Not on XenApp. mSign will work when installed on the virtual desktop of XenDesktop.

	Q: Will it work with VMWare?		Q: Will it work with VMWare?
			<br />
			A: Yes, when mSign Desktop is installed on the virtual desktop.

	Q: Will it work with RDP?		Q: Will it work with RDP?
	A:		<br />
			A: Yes, when mSign Desktop is installed on the virtual desktop.

← Older revision		Revision as of 10:37, 17 January 2018
Line 9:		Line 9:
	:A: Scriptel signature pads plug into the USB port of your computer. The mobile device virtually plugs into your USB port through the mSign Desktop application running in the toolbar. Once the mobile device is paired to the desktop application, your mSign signature pad is "plugged in". Any application that runs with a physical pad now runs with your mobile device.		:A: Scriptel signature pads plug into the USB port of your computer. The mobile device virtually plugs into your USB port through the mSign Desktop application running in the toolbar. Once the mobile device is paired to the desktop application, your mSign signature pad is "plugged in". Any application that runs with a physical pad now runs with your mobile device.

	Please see the following guides:		:Please see the following guides:

	*'''[[How to Sign an Adobe Acrobat/Reader Document]]'''		:*'''[[How to Sign an Adobe Acrobat/Reader Document]]'''
	*'''[[How to Sign a Google Docs/Sheets file]]'''		:*'''[[How to Sign a Google Docs/Sheets file]]'''
	*'''[[How to Sign a Microsoft Word/Excel Document]]'''		:*'''[[How to Sign a Microsoft Word/Excel Document]]'''

	;'''Q: Is it free?		;'''Q: Is it free?'''
	:A: The mobile application is free, but to use them you must have mSign Desktop installed on your computer. mSign desktop requires a license key. When you run mSign Desktop for the first time a 90-day trial license key is automatically obtained. After your trial is complete, a permanent license key is required. List price is $69 for a 3-year license.		:A: The mobile application is free, but to use them you must have mSign Desktop installed on your computer. mSign desktop requires a license key. When you run mSign Desktop for the first time a 90-day trial license key is automatically obtained. After your trial is complete, a permanent license key is required. List price is $69 for a 3-year license.

	;'''Q: Do I need internet access?		;'''Q: Do I need internet access?'''
	:A: The mobile application is paired to the desktop application through an mSign pairing server. Scriptel hosts a public pairing server, which is free to use, but it does require internet access for both the mobile device and the desktop. If you cannot provide internet access, Scriptel will license the pairing server for you to install on a Linux server on within your network.		:A: The mobile application is paired to the desktop application through an mSign pairing server. Scriptel hosts a public pairing server, which is free to use, but it does require internet access for both the mobile device and the desktop. If you cannot provide internet access, Scriptel will license the pairing server for you to install on a Linux server on within your network.

	;'''Q: Are my signatures secure?		;'''Q: Are my signatures secure?'''
	:A: Yes. Although all signatures go through the mSign pairing server, all signatures are SSL encrypted at the mobile app and decrypted on the desktop. The server cannot decrypt signature data and signatures are never stored except, possibly, by the destination application on the desktop.		:A: Yes. Although all signatures go through the mSign pairing server, all signatures are SSL encrypted at the mobile app and decrypted on the desktop. The server cannot decrypt signature data and signatures are never stored except, possibly, by the destination application on the desktop.

	;'''Q: Will it work with Citrix?		;'''Q: Will it work with Citrix?'''
	:A: Not on XenApp. mSign will work when installed on the virtual desktop of XenDesktop.		:A: Not on XenApp. mSign will work when installed on the virtual desktop of XenDesktop.

	;'''Q: Will it work with VMWare?		;'''Q: Will it work with VMWare?'''
	:A: Yes, when mSign Desktop is installed on the virtual desktop.		:A: Yes, when mSign Desktop is installed on the virtual desktop.

	;'''Q: Will it work with RDP?		;'''Q: Will it work with RDP?'''
	:A: Yes, when mSign Desktop is installed on the virtual desktop.		:A: Yes, when mSign Desktop is installed on the virtual desktop.

	;'''Q: Can I use it on Mac or Linux?		;'''Q: Can I use mSign Mobile to sign on Windows, Mac, or Linux computers?'''
	:A: No. mSign Desktop ~~runs only~~ on Windows 7 and up.		:A: Yes, mSign Mobile can be used to sign on a Windows, Mac, or Linux PC with a Chrome, Firefox, Edge, or Safari Web browser as long as certain conditions are met.
			:*mSign Desktop must be installed and running on a Windows PC for any installation of mSign.
			:*The PC that you wish to use for signing has a current version of a supported Web browser (either Microsoft Edge, Google Chrome, Mozilla Firefox, or Apple Safari).
			:*You can use mSign Desktop and mSign Mobile on the same computer as long as you are in Compatible or Enhanced mode.
			:*If you wish to use EasyScript mode, you must run mSign Desktop and Mobile on separate computers.