Citrix Native USB forwarding - Revision history

Jeremy Vasta: Modified wording to cover Gen II and III

2024-05-29T17:16:35Z

Modified wording to cover Gen II and III

← Older revision		Revision as of 13:16, 29 May 2024
Line 3:		Line 3:
	If you use Citrix Native USB forwarding '''and''' have whitelisted the PID in Citrix Studio / Policies / USB, you will need to add the PID of our new Compact LCD and Slimline LCD pads. Most customers who use Scriptel products whitelist only the Vendor Id, which has not changed and in which case no change is necessary. But if you have the PID listed, be sure to '''add''' the new one. Don’t replace the old PID or your old signature pads will not work.		If you use Citrix Native USB forwarding '''and''' have whitelisted the PID in Citrix Studio / Policies / USB, you will need to add the PID of our new Compact LCD and Slimline LCD pads. Most customers who use Scriptel products whitelist only the Vendor Id, which has not changed and in which case no change is necessary. But if you have the PID listed, be sure to '''add''' the new one. Don’t replace the old PID or your old signature pads will not work.

	~~The new~~ signature pads can be identified by looking at the 9th digit of the serial number. If it is a '''6''', the PID is new. For example, 15702112'''6'''239.		2nd and 3rd generation signature pads can be identified by looking at the 9th digit of the serial number. If it is a '''6''', the PID is new. For example, 15702112'''6'''239.

	{\| class="wikitable"		{\| class="wikitable"

Jeremy Vasta: Added Gen III PIDs plus 1580 and 1475

2024-05-20T12:38:35Z

Added Gen III PIDs plus 1580 and 1475

← Older revision		Revision as of 08:38, 20 May 2024
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	{\| class="wikitable"		{\| class="wikitable"
	\|-		\|-
	! Product !! Original PID !! ~~Add new PID~~		! Product !! Original PID !! Gen II !! Gen III
	\|-		\|-
	\| ST1550 \|\| 0200 \|\| 0400		\| ST1550 \|\| 0200 \|\| 0400 \|\| 0480
	\|-		\|-
	\| ST1570 \|\| 0207 \|\| 0403		\| ST1570 \|\| 0207 \|\| 0403 \|\| 0483
			\|-
			\| ST1580 \|\| N/A \|\| 0404 \|\| 0484
			\|-
			\| ST1475 \|\| 0206 \|\| 0402 \|\| 0482
	\|}		\|}

	For more information, please read [[ScripTouch_USB_IDs\|'''our complete PID reference''']].		For more information, please read [[ScripTouch_USB_IDs\|'''our complete PID reference''']].

Samuel Lovetro: Created page with "==Attention: Important notice to customers who use Citrix Native USB forwarding== If you use Citrix Native USB forwarding '''and''' have whitelisted the PID in Citrix Studio..."

2021-02-15T20:46:39Z

Created page with "==Attention: Important notice to customers who use Citrix Native USB forwarding== If you use Citrix Native USB forwarding '''and''' have whitelisted the PID in Citrix Studio..."

New page

==Attention: Important notice to customers who use Citrix Native USB forwarding==

If you use Citrix Native USB forwarding '''and''' have whitelisted the PID in Citrix Studio / Policies / USB, you will need to add the PID of our new Compact LCD and Slimline LCD pads. Most customers who use Scriptel products whitelist only the Vendor Id, which has not changed and in which case no change is necessary. But if you have the PID listed, be sure to '''add''' the new one. Don’t replace the old PID or your old signature pads will not work.

The new signature pads can be identified by looking at the 9th digit of the serial number. If it is a '''6''', the PID is new. For example, 15702112'''6'''239.

{| class="wikitable"
|-
! Product !! Original PID !! Add new PID
|-
| ST1550 || 0200 || 0400
|-
| ST1570 || 0207 || 0403
|}

For more information, please read [[ScripTouch_USB_IDs|'''our complete PID reference''']].